Available payment methods depend on checkout, destination, and provider eligibility. Only methods displayed during checkout are offered for that transaction. Review the selected payment method before submitting your order.

Product prices and the checkout currency are displayed on the storefront and checkout. Applicable shipping and taxes are shown before payment. Your bank may apply exchange or overseas transaction fees under its own terms; these are separate from store charges.

An order acknowledgement confirms receipt of an order request. Payment authorization, stock availability, and necessary order checks may still need to be completed. If we cannot fulfill a paid order, we will notify you and refund the affected amount.

Check billing details, available funds, and any bank authentication request. A pending bank authorization does not always mean a completed order. Before placing a duplicate order, check your order email and bank record or contact support.

Complete payment through the store checkout or the selected provider’s own payment screen. Do not send full card numbers, card security codes, passwords, or one-time verification codes to our support team. We do not need these details to locate an order.

Payment providers apply their own processing and authentication controls. No online system can be guaranteed completely secure. If you suspect an unauthorized charge, contact your bank or payment provider promptly and notify our support team with non-sensitive transaction references.

Refunds go to the original payment method. Approved return refunds are issued within 5–10 business days after receipt and inspection; approved refunds without a return are issued within 5–10 business days after approval. See the Return & Refund Policy for eligibility and cancellation rules.

Email service@venslorb.com with the order number, checkout email, date, amount, and a brief description. If providing a screenshot, hide full payment credentials and unrelated personal information.