Privacy Policy
How information is handled when you browse, purchase, or contact this store.
OWNER: Hu Weiying
Controller and scope
Huizhou Xiyuegou Trading Co., Ltd., operating venslorb™, is responsible for the store’s handling of personal information described here. This notice covers venslorb.com, orders, and related customer support. Contact details and the registered address appear below.
Information you provide
We collect information you submit for a purchase or support request, such as your name, billing and delivery addresses, email, telephone number, order details, and correspondence. If you choose to post a review, its public content may be visible to other visitors.
Browsing and transaction information
The storefront and service providers may process IP address, device and browser information, visited pages, cookie identifiers, order events, and limited payment status or transaction references. Payment credentials are processed through the selected payment service under its own privacy notice.
Purposes and legal grounds
Information is used to process orders and payments, arrange delivery and returns, answer requests, maintain the storefront, detect fraud, and meet accounting or other legal obligations. Where applicable, processing relies on contract performance, legal obligations, legitimate interests balanced against your rights, or consent where required.
Service providers and disclosures
Necessary information may be shared with storefront hosting services, payment processors, fulfillment providers, carriers, customer support providers, and professional advisers for their relevant tasks. Information may also be disclosed when lawfully required, to address fraud or security concerns, or in a business transfer subject to applicable protections.
Cookies and optional analytics
Essential cookies support functions such as shopping carts and checkout. Optional analytics or advertising technologies, if enabled, may collect browsing or interaction data. Where consent is required, those technologies must wait for your choice. Use any consent controls shown by the storefront and your browser settings; blocking essential cookies may affect shopping functions.
Advertising choices
If advertising services are enabled, data disclosures may constitute targeted advertising, sale, or sharing under some regional laws. Where applicable, you may object or opt out by contacting us and through available storefront privacy controls. Recognized preference signals must be honored where required. This notice does not itself establish that any particular advertising service is enabled.
Marketing messages
Where offered and lawfully permitted, promotional email uses the preferences you provide. You can unsubscribe using the link in a marketing message or contact us. Essential order, shipping, security, and support messages may continue when needed to provide the service you requested.
Retention and security
We retain information for the period needed for the stated purposes, including order support, accounting, legal requirements, and dispute handling. Duration depends on the record and applicable obligations. Reasonable technical and organizational safeguards are used, but no method of transmission or storage is completely secure.
International processing
The store operator is based in China. Service providers may process information in other countries. Where a transfer requires contractual safeguards, another lawful transfer mechanism, or additional protections, those requirements apply.
Your rights and requests
Depending on your location, you may have rights to access, correct, delete, receive a copy of, restrict, or object to processing of your information, withdraw consent, or opt out of certain disclosures. Email service@venslorb.com. We may reasonably verify identity and will respond within applicable legal time limits. You may complain to a competent privacy authority and appeal a decision where applicable. Exercising rights will not result in unlawful discrimination.
Adults, other websites, and changes
This storefront and its products are directed to adults. Contact us if you believe a child has supplied personal information inappropriately. External services have their own privacy practices. We may update this notice as practices change and will provide additional notice or consent where required. Last updated: October 16, 2026.
Nothing on this page limits consumer, privacy, warranty, or other rights that cannot lawfully be excluded.