venslorb™ is owned and operated by Huizhou Xiyuegou Trading Co., Ltd. Owner: Hu Weiying. These terms govern purchases through venslorb.com. Our full registered information appears below. The Terms of Use cover website access and conduct.

You must be an adult with legal capacity to enter the purchase contract, or otherwise meet applicable legal requirements. Provide accurate billing, delivery, and contact information and be authorized to use the payment method submitted.

Review the selected style, color, dimensions, material, quantity, and included contents before ordering. Display settings can affect color appearance. Hair type and styling can affect hold or comfort.

These observations do not excuse supplying a materially misdescribed or defective item.

Prices and currency are displayed before purchase. Checkout identifies available payment methods, applicable shipping charges, and collected taxes before submission. Provider conversion fees may apply independently.

If a material pricing or listing error affects an order, we will contact you for resolution or cancellation and refund rather than impose an undisclosed higher price.

An acknowledgement confirms receipt of the order request. Acceptance follows confirmation that payment, availability, and necessary order checks permit fulfillment.

If an order cannot be accepted or fulfilled, we will notify you and refund any amount collected for the affected items.

Standard processing is 2–4 business days after payment confirmation. During holidays, promotions, or peak periods, processing may take up to 5 business days.

Standard delivery is estimated at 10–15 business days after dispatch for U.S. destinations supported by standard checkout shipping. Charges are shown at checkout.

Orders may ship from our own or partner facilities in China or other stock locations. See the Shipping Policy for tracking and exception handling.

Contact support as soon as a change is needed. We can attempt cancellation or changes before fulfillment but cannot guarantee them once preparation or dispatch has begun.

No cancellation fee applies to a successfully canceled unfulfilled order. Statutory cancellation rights remain available where applicable.

Eligible preference returns must be requested within 30 calendar days after delivery and meet the Return & Refund Policy. Customers pay preference-return postage.

Merchant errors and defective, damaged, incorrect, or materially misdescribed goods receive an appropriate remedy without additional cost. No restocking fee applies.

Approved return refunds are issued to the original payment method within 5–10 business days after receipt and inspection.

Approved refunds without a return are issued within 5–10 business days after approval. Payment providers may require additional posting time.

Accessories are intended for adult hair styling. Follow product instructions and keep small parts away from children and pets. Avoid forcing fasteners or using damaged items.

Improper handling can affect a claim concerning damage caused by that handling, but does not remove rights relating to an existing defect.

Tell support about delivery, payment, or product problems so we can investigate and offer an appropriate resolution. We do not automatically reject a missing-parcel complaint because tracking says delivered.

Nothing excludes liability, warranties, or consumer remedies that applicable law does not allow us to exclude.

Applicable mandatory consumer laws continue to protect you, including protections of your place of residence where required.

Contact support first to seek a practical resolution; this does not restrict access to courts or competent authorities. Updates apply prospectively and do not retroactively remove agreed rights from existing orders.

Last updated: October 16, 2026.